Wednesday, June 16, 2010

Humor for Retaining Employees

As more and more organizations reengineer, merge, restructure, downsize, right size, and even capsize, employees confront uncertainty on an almost daily basis. The rules keep changing in terms of what they're supposed to do, how they’re supposed to do it, who they do it for, and whether they get to do it at all. And since most have little or no control over the making of these rules, the result is often a sense of powerlessness that translates into increased stress, decreased wellness, demoralization, absenteeism, and lower productivity, all of which affect rates of retaining employees. And we all know that people are an organization’s number one asset, and losing them costs money.

 So, how do you help employees, who have little or no control over external events, survive a crazy-making situation? Organizations need to encourage employees to take control over the one aspect of the situation they do control - how they choose to respond to it. And on those days where workers feel overwhelmed, overworked, and have no idea what's going to happen next, the only rational, life-affirming response is to go find some colleagues, and break out the clown noses, kazoos etc.

Why is laughter such a positive choice? We all know that it makes us feel good, but in today’s bottom-line oriented workplace, the term "feel good" is too nebulous to have much impact on how people go about structuring their job interactions and professional relationships.


And most organizations are not going to promote humor as part of their culture because some "touchy feely" wellness devotee thinks that having the boss come to work dressed as a chicken will create a happy afterglow.So any discussion of the benefits of laughter needs to be more tangible and focused on addressing positive morale, a major factor contributing to retaining valued employees. Remember though, humor is a coping mechanism to aid in retaining employees, not a cure-all for other systemic problems affecting organizations.

The above article was extracted from Skyline Talent  updates of Skyline College. Skyline College is amongst the top MBA delhi and BBA institutes in Delhi, Gurgaon (NCR).

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