Winning over your associates

In his last speech to a corporate audience, Vince Lombardi, the celebrated coach of Green Bay Packers and Washington Redskins, said “I am going to share with you the key to success in any business.” What followed was a long pause and a deafening silence. The audience was surely on the edges of their seats waiting for the answer. He said, “The secret is, in a word ‘Heart-power’. Capture the heart; you have captured the person. Get people to fall in love with your company”.

You need to treat your associates like customers, which means you must understand their needs especially those unexpressed needs and then remember them as this will enable you to effectively support their performance and their careers. You must create a boundary-less environment in your team and facilitate exciting and meaningful conversations between different teams and team members to deliver high performance. You must recognize contributions, commitment, hard work and any consistent display of core values as it reinforces behaviors which lead to high performance.

Establishing a culture of winning hearts and minds should be a key priority for the executive team and the human resources department. Human resources must play a missionary role to constantly reflect, preach and reinforce the core values of the organization and fundamental values like mutual respect, trust, fairness etc

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The above article was extracted from Skyline Talent  updates of Skyline College. Skyline College is amongst the top MBA delhi and BBAinstitutes in Delhi, Gurgaon (NCR).